ykram from Toronto

After having water coming in through the roof, I called Eagleye and spoke to Elton. He dropped by after work that day and after inspecting the roof and having a look in the attic, he gave me his assessment of what needed to be done. A re-shingling to start with which was what I had expected. But also, the attic was showing signs of 60 years of bad ventilation. It was suggested that I go with a Ridge Vent system to make the ventilation more efficient. Sounded great, only thing was the existing soffits had zero ventilation. In order to make the system effective, the soffits needed to be vented. In order to do this properly,the old soffits had to be removed, the eaves drilled out for ventilation all around the house, and new soffits and fascia installed. Finally, this also meant goodbye to the existing eavestrough since it all had to come down in order to complete the the other steps. That was OK with me since the existing ones were in rough shape anyway. After going over this, Elton quoted a price which I agreed to and said he'd come back later in the week with a contract and some colour samples. He came by the next evening and we went through the details. Everything I needed to know was covered so we were aiming for the next weekend to get started. As it turns out, the work started on the next Thursday. The roof was finished by sundown and all the garbage was taken away that night and things pretty well cleaned up. Friday, the aluminum crew arrived and by sundown had completed everything described earlier except for the installation of the eavestrough. The guys said since the weather was questionable for Saturday, they would return Sunday to finish the job. Sunday arrived and so did the guys to finish off the job. They were gone by 2:30 or so in the afternoon. Elton dropped by Sunday evening to check things out and take a partial payment..(I forgot to mention that Eagleye wouldn't need a initial deposit. They wanted to make sure I was happy with the job on completion before paying them). As it turned out, they were unable to install the leafguards because of an issue and would return Monday evening to finish them off as well as a small section of flat roof on the top of my garage. They dropped by Monday afternoon and finished off the job. Everything was done except for some telephone wire that came down initially and an old sensor light that seemed to sustain a little damage when it came down during installations. Elton made a note of this and said he would be returning later to take care of these issues. I paid my outstanding balance and thanked the guys for a fantastic looking job. True to form, later in the week Elton and an assistant arrived with a brand new light. It was installed, the telephone wire fixed and they were on their way. That was the end. In Conclusion, I'm very pleased with the job. It looks great and now I have a properly vented attic which helps overall heating and cooling efficiency. They have done many houses in my area so I could see the way the finished product looked, and they all look great. Elton and his crew are timely and very courteous. They also did a very good clean-up. I went around the house afterwards with a small bag and picked up some small bits and pieces which took less than half an hour. I'm sure I've missed some of the story, but I will say that I would recommend Eagleye to anyone. Thanks ...

In late Jan. my upstairs drainage stopped working. After renting a snake and still no drainage I called Mike who came by after work a few days later. I had dealt with Mike two times before and was very pleased with the results. This time he checked out the symptoms and then camera'd the sanitary line. Turns out the line was jammed with roots from a nearby tree. He quickly sized up what needed to be done and what the total cost would be. I agreed to what he suggested and he said he would arrange to get the City permit and get the job started ASAP. He called later in the week and said the guys would be here at 9 AM Monday. The crew arrived on time Monday and started work. They kept the work area as clean as possible, threw down tarps inside the door and the stairway leading downstairs. I went down after a few hours and was amazed at the progress they had made. They had dug up the 30 + plus feet under the floor that needed replacing and had removed the main stack which provided drainage from the main floor. They were starting to install the replacement PVC. Around 3 PM, they let me know that I could now use my water and toilet which I did! They left around 5 and said they would return the next morning again to finish. They arrived the next morning and this time were cleaned up and gone before 12 noon. They would return to backfill 3-4 feet that was left open for the Inspector to view the backwater valve. Upon that inspection, the remaining section was backfilled and cemented. The job came out great and the workmanship was top notch. Mike dropped by a while later to settle up the final payment and did a quick snake out of the bathroom/kitchen line which was still causing a bit of a problem. After that I was 100% satisfied with the results. Thanks Mike and crew! Inv. 1647