Michelle from Toronto

I had a photographer coming to my apartment to take photos of my living space. I needed a reliable cleaning service that would do a good job so I thought I would call Anna's Housekeeping Services. When I called to schedule an appointment I told the woman on the phone that I needed special attention done to my apartment because I was having the unit photographed right after. The woman was very rude on the phone and sounded annoyed. I paid for 3 hours of service to clean my 600 sq ft apartment. When I got home I was shocked to find my apartment was barely cleaned. There was dust remaining, the mirrors were not cleaned, the dishes were not done, the clothing was left laying around and the cleaning supplies were laying in the middle of the floor. It is important to mention that I did a lot of tidying up the night before and only left surface area cleaning for the cleaning company. I quickly called to express my disappointment to the company and the woman on the phone gave me several excuses and told me that the best she could do for me was give me a 10% discount for the next time. I think its fair to say that I will not be using her discount or the company again.