Danielle Heine from Calgary

Dr Green did lawn care for us for three years. On the third year, I cancelled the service, or so I thought. However, the company fertilized my lawn the following spring. I called to explain I had canceled. Again, I thought I made myself clear with this company. Nonetheless, they continued to send me invoices for this treatment, including late charges. I had to call three times over a month or so to deal with this matter. Every time, I was told that someone would call back within a few days - nobody did . Every time I called, they kept insisting that I had suspended the lawn treatment and not cancelled. And even after I explained to two service representatives that I indeed had cancelled the service, I received two other calls from other Dr Green departments asking me if I wanted the winter booster, etc, etc. In the end, they reduced the charge and I paid it because I just wanted to be done with it. Very poor customer relations services. Their invoice does note that service will continue from season to season but a simple "I don't want the service any more" does not seem to be enough.

I could not be happier with Boulevard Exteriors. From start to finish, everyone (Vanessa, Holly, John, Mike, Jay) was prompt, efficient, and highly professional. Despite the challenging weather, Mike and Jay were punctual and worked long hours (sometimes even weekends!) and got the job done within the expected timeframe and it was done meticulously. Their workmanship is flawless. After getting two other quotes, i also found that their price was very competitive. My only regret is that they don't do interior renovations!