Chris came to have a look at my house and quoted me $3K for tuckpointing work based on scanning the wall at eye level. The workers came and did the entire job in 2 hours with little to no work done at eye level. After I raised questions that $3K for 2 hours of work seemed excessive based on his eye-level estimation, Chris lowered the cost to $2K. That was fair and I appreciate that. However, I had to mark off areas at eye level the workers missed and when they claimed they double checked the entire wall, I challenged this and the workers admitted they did not check the wall and had to return to do so. I still don't understand how I was quoted for a job based on an estimation at eye-level but when the time came for the work to be completed I was told there was nothing that needed to be done there. Even $2K for this work (2 hours) seems very expensive to me, not to mention that the workers were dishonest about double checking the wall. Based on this experience, I cannot recommend the company.
- Approximate cost of services:
- $2,000.00
- Company Response
David, I apologize that we did not meet your expectations. Our goal is always to provide exceptional work and have satisfied customers.
Thank you for choosing us for your project, your feedback is important to us, as we continue to grow.
Chris