Denise from Ottawa

I got 3 quotes. This company was the lowest and they offered me a discount if I would move on Sunday. I agreed and time was set for 9:00am. They phoned me at 7:00 the night before to ask to add another man to the 2 man crew and to come an hour earlier. Again I agreed. The actual bill was almost double what the quote was and over $300 higher than my highest quote. I feel like I got tricked. They lured me in with a low quote and then jacked the price up. They did a good job and nothing was broken but they were not very efficient, took at least two hours longer than they should have and the bill was no where near the quote and Sunday discount? Forget about that!! I'm not happy with this company at all. When I wrote to complain, the crew leader actually tried to tell me that my sister said I had a lot of stuff so she must be the authority. I don't even have any appliances. The crew lead offered NOTHING as compensation. No discount at all. I was not prepared to pay double what was quoted, and I didn't have enough cash on hand or enough room on my low limit credit card. I still owe over $300 and I don't feel I should have to pay it. I'm so sorry I chose this company. Their quotes mean nothing. The crew lead made zero attempt to meet me halfway.