AP in Toronto

We had Otto and his team replace some bricks on our house and they did a great job. There was one brick put in that didn't match the others and I brought this to Otto's attention. He totally agreed and he got the brick replaced with one that was a better match. We've had chimney work done by Otto in the past as well and the work was great. He is so good about really listening to his clients and if I ever had a concern or wasn't totally happy with something he always had it fixed to my liking. He also makes sure that the job is done properly and never expects payment until it is completely finished to the customer's satisfaction. I would strongly recommend him.

We called on Mark to get an estimate for our carpet in the basement that needed to be stretched along with a few other minor carpet repairs. Mark is extremely knowledgeable about the carpet/flooring industry and was very professional. His team came in on time and did a great job, leaving absolutely no mess as well. I will be using this company in the future and would strongly recommend them to anyone because they offer terrific service with competitive pricing and top notch quality work.

I originally called an electrician who comes highly recommended by Royal Lighting (Brian Stinton) who I had used in the past to put up light fixtures. This time I needed a cable line fished through some walls and a bulkhead and brought up a wall so I could hang a television. He did an absolutely horrible job. He was too lazy to put the cable right through the bulkhead into the next room and instead brought it into the bulkhead in a closet, pulled it out and stuck it through the wall next to the room the television was going into. He didn't even put in a coaxial box or even staple the cable to the wall...the cable was left just hanging over the shelves in the closet. He gave some lame excuse about why it was done that way and charged a lot of money for such horrible work. The guy is a scam, plain and simple. ENTER: Kiya. He was absolutely amazing. He answered my call right away, came over the same day to look at the problem and came back the next day and did such a wonderful job. It looked exactly the way it was supposed to be done in the first place. I also got him to fix a few telephone jacks which he very willingly did at the same time. His pricing was VERY FAIR and he is a very nice man willing to help out which ever way he can. I will never use another electrician again and plan on using him for several other things I need done around the house. Kiya's work is definitely worth every penny!

We had one of the electricians come by and take care of the lighting in our backyard, removing broken ones and replacing outlets, etc. The work he did was fine. My only complaint was that he left all the garbage from the work for me to dispose of rather than taking it with, telling me that they didn't have the means of disposing it. I have done many renovations over the years but have never dealt with a contractor who asked me to get rid of their garbage. That request alone made them drop a notch or two when it comes to professionalism. But at least the work was adequate.

We've been using Ponds in the City for over a year now and they are fantastic. Ross is a great, honest, and reliable guy and does a great job in helping us maintain our pond efficiently. He came in with his staff last year to help start up our 2 ponds that were already here with the house we moved into. They were prompt, cleaned up after themselves and gave great suggestions. Highly recommended!