Reviews

0/10

Be careful. I called QuickFix Appliances because the hourly price seemed fair. When the technician arrived, he diagnosed that my dryer, which was not working right, should be subjected to a simple maintenance to return to work. He would lubricate it, clean it, because it seemed that the excess of powder internally could explain its problem. The cost: $200, but "it is important to do, because in 80% of cases our service would solve it". Logically, he explains it with a good dose of persuasion. The only different phrase: "if my service does not work, perhaps we have to change the engine - in 60% of the cases is the engine - but the decision is yours." On the grounds that 80% have solved the problem, I accepted the proposal. Faced with the option of spending $450 for a new dryer (and once the technician is already there...) I decided to make the service ... And, of course, I did not have my problem solved. Then the thecnician sayd, "but the decision was yours!" And comes the second part. "The engine will surely solve the problem, and we give 1 year warranty, can trust." He has budgeted $500 for the engine. Crazy. I then showed him on the internet that a new dryer would cost $450 and I had already spent $200 with him. He then told me he would give a discount, which made the engine price drop to $350. The engine was ordered and arrived two days later. Then came the surprise. The technician came to install, took apart the entire machine .... and suddenly a tool of him appears broken because "a part of my old engine did not want to separate." "Without this piece, nothing done", he said. "You have to pay $200 for this piece and I 'll change the belts on my own" (belt, moreover, that was already inside the engine box when it was delivered). You get no option. There 's nowhere to run . Besides all, the guy is harsh in the speech. Well, in the end I spent over $700 to have my dryer working (it is working until now, a month after the service - I don't know for how long). And I see on the internet, every day, since then, deals for good NEW dryers of the same brand of mine for under $500. Please respect your money: do not fall into the deception of QuickFix Appliances

Approximate cost of services:
$700.00
2 of 2 people found this review helpful.
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Company Response

Thank you for your review and letting us know about your experience with QuickFix. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. We invite you to experience the quality of service we stand behind.