2 months ago my wife and I bought some bedroom furniture for $3500. Initial delivery was very fast but two pieces of the four had deficiencies in the finish and the way the drawers opened and closed. They brought replacements to our home but they were scratched and damaged. The customer service rep (Sammy Jo) made some promises to us over the two months and as recent as two weeks ago but we haven't heard from her nor have we been able to get in contact with her on the phone and our voice mails have gone unanswered. The salesman says he can't help because he's in 'sales' and not 'customer service'. Very different experience from 15 years ago when we first went there. Currently, I cannot recommend Sandy's to anyone.
- Approximate cost of services:
- $3,500.00
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