Pathetic moving service. The cost was way higher than we thought and partly due that their "big truck" wouldn't start so they had two smaller trucks and we had to make multiple trips and thus increased cost. The movers were unprofessional and kept walking off their drop cloths and onto our hardwood floors and carpet (this move was in the winter so snow on the ground and wet shoes). To make matters worse, the movers were incapable of moving our wash machine due to improper training (if any) and improper eqiupment. As such, the scratched 20 feet of cherry wood hard wood floor by draging the washer along the floor rather than picking it up. We tried to reach someone the next day to come out and look, but apparently no managers or supervisors were around (phone receptionist said all were out of town). As our house was being turned over to the new owners the next following day at noon, we had to find someone to repair the damage to the floors. Because the gouge was so deep and long, there would be no way to repair it and make it look good (house sold for $550,000) so we went ahead and got someone to come in, purchase cherrywood hardwood, rip out the old and install the new flooring so our sale would go through the following day. The damage cost us $2,000 and we are new in the process of trying to recover this from City Wide, who is doing every thing in their power to abstain from that obligation?? Figures. My best recommendation is to avoid these guys like the plague for the numerous reasons above. Funny they say the are licenced and bonded but the first thing they give you is an agreement to sign which waives them from any property damage??? First warning. However, when they are negligent in performing their duties their waiver is not likely to stand up in court. Plain and simple, the move was painful, long, unprofessional and costly. AVOID THEM AT ALL COSTS
- Approximate cost of services:
- $1,500.00