AJ from Oshawa

When my furnace quit on one of the coldest days this winter, I called DTM and got a very quick response. Dwayne was out to my house, and assessed the situation with a few hours. Turns out one of the heat exchanger tubes was blown out. Dwayne went over the different furnaces available to me and discussed cost and payment options. They showed up the next day ready to go. They were very clean and courteous laying down mats on my newly laid flooring. I was upgrading from a mid-efficiency to a high efficiency unit which also meant they had to run new intake and exhaust venting. The entire process from start to finish took about 3-4 hours. I was very impressed with how clean and efficient they were and how accommodating they were with the questions I had and the information they provided. I also like the fact that they have an app that you can use to book the yearly maintenance through. I would highly recommend Dwayne and his team to anyone who needs a new furnace or maintenance on their existing furnace. I’m going to get him back to look at my air conditioner unit in the spring.