I have been in the home building industry for over 20 years. The house I bought from Excell/centrex has to be the worst display of craftsmanship I have ever encountered. Brand new driveway completely crumbling . Condensation and ice build up on windows like I've never seen before. Exteriors doors not sealed. All interior doors completely misaligned. Interior stairs have pulled away from wall about 1/2".house has major drafts around all windows and doors. Trades completely not respectful of property eg. Garbage bin placed on my lawn. Garbage all over my lawn. Trades backing onto my lawn to gain access to house next door. No quality control whatsoever. I would completely discourage anyone from purchasing a house from these companies Thanks
- Approximate cost of services:
- $5,500,000.00
- Company Response
Hi A. I've been in touch with the site team responsible for your property and I've also reviewed the communication between you and our guys. I'm sorry to hear you still aren't satisfied with the outcome and thus felt the need to give us 0/10. Excel's motto is "If it's not right, we make it right" and I feel we have fixed every single issue that has been raised. If you'd like to discuss this further offline, I encourage you to contact our Customer Care team who are available to you from 8-5am Monday to Friday on 403-338-4445 or customercare@excelhomes.ca. thank you.