I would not use J.Simons or AutoRail shipping ever again. The service was SLOW and the representative (Gerry) who worked on my case was extremely UNRESPONSIVE. He never replied my emails and never replied my voice-mail about time of vehicle arrival after I paid upfront the full amount and dropped off my car for shipping from TO to CAL. It took over 7 weeks for my car to arrive and then another full week of calling and follow ups before I grabbed hold of Gerry from AutoRail to arrange the time of my vehicle pickup. If you're looking to avoid the painful struggle, just avoid using this shipping company all together. Even after we set up a time for pick up, Gerry sent me the WRONG pick up number. There was no worker from AutoRail/J.Simons to answer my question about higher mileage after I inspected my car. I contacted AutoRail afterwards asking them to confirm my initial mileage, but they just denied that my car could have been driven and said they don't have my mileage from their initial inspection. The car was super dirty when it arrive and the shipping was a very frustrating experience overall and I would not recommend this shipping company to anyone.
- Approximate cost of services:
- $1,165.00