David Ross in Mississauga South

Upon returning from a 3 month vacation in Florida, our basement began to flood (approx. 50 Gal. per hr.). After no success with the local authorities to solve the problem, we found Express Rooter in the Yellow Pages, boy did we get lucky. They addressed the problem within a few hours and made ever effort to correct the situation. Unfortunately, the source of the problem was within the road allowance and thereby the responsiblity the local authorities. After 11 days and the loss of all services (storm, sanitary and water) to our home, the problems were eventually rectified by the local authorities. In our view overall, both the Region of Peel and the City of Mississauga failed us, ExpressRooter did not. The staff and owner of this company were courteous, competent and extremely professional in the service they provided. They stayed in contact with us through the entire ordeal. These people care not only about their own work but that the problem is fixed regardless if another party if performing the work (ie. Region of Peel & City of Mississauga). In the trades companies like ExpressRooter are rare. My wife and I would not hesitate for a split second in recommending this firm to anyone. Not only do they know how to do it right, they care about doing the right thing. We tip our hats to true professionals.