Without a doubt Liddle Rascals has the best customer service I've ever experienced by any contractor/service company. Prompt reply and speedy service, they followed up on their own and showed up for a another visit after as well. Highly recommended.
We are glad you had such an amazing experience with us, Thanks for such a great review, Geoff.
I used these guys once again (4th time now) for lighting work, and was not disappointed. Replaced a dozen or so halogens with LED pots, new dimmers, added some new pots (which they did without cutting access holes), and undercounter LEDs. Guys did the job fast, cleaned up, did a great job. Customer service is excellent. HIGHLY recommended.
It was our pleasure working with you again Geoff. Your new LED lighting looks really nice. We always believe that good planning and proper execution of that plan enables work to be completed quickly and with the least amount of intrusion. We look forward to seeing you again, the next time you need any electrical work in your home. ...bw
These guys came highly recommended. Their pricing was competitive and the initial consult was positive. They called me a few days before the job to ask if we could move it by a couple days. Given we have kids and incredibly busy lives, our answer was no. The guys showed up on time for the job, started upstairs. a day or two in, they asked my wife if they could delay the project a day and hop over to some other project. This kind of stuff infuriates me and is indicative of poor project planning. So we said no. We got the impression that the guys were being pressured by their office to hurry up with the job. At this point they were working on the main floor. They finished on time. Summary: They did a good job upstairs and a sloppy job downstairs. They didn't complete the job as quoted - certain baseboards were not completed. They got paint on many areas there were not to have including floors, fridges and ceilings. They could have done a better job cleaning up as there was dust etc everywhere. We feel like we paid 100% of the cost for a job that was 90% done, and the last 30% of it done sloppily. Company has been fairly unresponsive. "Let us come by and take a look what was wrong". Me: "Well we are listing our house very shortly so we had to fix all the mess ups ourself". I did however send some photos and the company acknowledged the sloppiness. But made no attempt to give us a discount or anything. Would not use again, do not recommend.
Hi Geoff, Thank you for your comments our goal is to have 100% customer satisfaction. Who did you send photo's too as our management team has no information that you were unhappy with the work. We are a very responsive company and would also go back to fix any customer concerns. I would appreciate a call back to see how I can assist with your concerns asap.
Christine or Michael 416 477 4500 x 200
These guys installed a shower door for me after I had a hard time sourcing the correct door. I am happy with the service they provided, very communicative and responsive. Would definitely use them again.
Hi Geoff! We're really happy that we were able to help you find the right shower door. Would you believe that we actually have a special 'sourcing team' in our office, trained to look in all the right places for project materials? If it's in the Greater Toronto Area, we'll find it. Thank you for your business and for taking the time to write a review. We look forward to hearing from you again!
Daniel and Cam came to install some lights, indoor and outdoor. Professional and fast, these guys were great. Highly recommend and would definitely use them again. Very satisfied. Thanks a lot.
