sc from Scarborough

I am very happy with the duct cleaning services from this company. Paul was patient with my questions, scheduled us in quickly and performed the job thoroughly, and also was very respectful in my home (e.g. no mess left behind, kept everything neat). Even after the job was done, I called Paul back to take a second look at one of my ducts, and he came back promptly without any hassles or questions asked. I would highly recommend this company!

I would not recommend this company for many reasons: 1) the services we were promised were not honoured due to a "miscommunication" with our contract 2) when I called to remedy the above issue, I was yelled at, was called names and was hung up on 3) I have waited almost a month now for the service department to contact me. I installed new doors and less than 2 months after installation they require service - I have called 3 times over the past month to follow up with the service department, but each time I call I am told the service department will contact me by a certain date (which they never do). The most recent time I called I was told that no one would be available until another 3-4 weeks. They claim there has been no one available to do service requests since the first time I called in 4 weeks ago. This is unacceptable and is a safety concern for people who need their faulty doors and windows fixed.