Be very careful if you purchase anything from them. Had been to the Toronto Home Show 2009. Had put down a conditional deposit of 4000.00 for the hot tub. They stated that i would have no problem having the money refunded to me the next day if i did not want the tub and that it was a good idea to put a deposit down because they were selling so well. Came back the next day and I advised them that i did not want the hot tub. They would not refund the deposit at the show but stated would refund the next day from the head office. This never happened. It has taken over 30 days and numerous phone calls to my Visa card company and the manager of the Toronto Home show before I got my deposit back from Visa. They still have not issued a refund despite there written and verbal communication. They had no intention of returning the money.
- Approximate cost of services:
- $13,000.00