I wish all contractors were as responsive and competent as Victor of A-Line Contractors. He returned my call within an hour to discuss some missing shingles on my roof, that were now under a layer of ice. After I sent Victor some pictures before it snowed with details. He promptly sent me an estimate which was in line with what I had expected. There were other "BIG" roofing companies that clearly either tried to gouge me, or tell me they didn't want a small job by inflating the estimate. Even the company who installed my roof 3 years ago, ignored my six attempts at contact, via phone, cell, email and website. But not Victor. He even came out to repair my roof on Boxing day, at the same rate.
It was a very eye opening experience, as Victor took pictures and video's before and after the repair. It showed me where the original installer (I will review them again tonight) cut corners and didn't take the time to properly install the shingles in the first place. Many nails were not located in the proper locations, which contribute to easier shingle damage. Victor repaired what we could see, as most of the roof was still under ice. (BTW. the shingle damage occurred before the snow and ice). I called Victor in for one location repair. When Victor was done, he found a total of 4 spots that needed attention, which he repaired. While I'm not looking forward to more repairs, I will be calling in Victor to make them. A solid contractor that I would highly recommend to anyone.
