EP

Needed to replace a sliding screen door in a custom colour. Sheldon came by, did the measurements, colour matched, and was able to put a rush in - and so everything was done in just over a week. Communications was excellent, and I was informed at every step from when the first appointment was made, when he was on his way, and when my door had arrived. Very happy with final result - just like new!

Our basement drain was overflowing whenever we did laundry. I called New Canadian for a free estimate on the problem. Jos was able to come that day and tried to assess the problem without using the camera, which we ended up doing anyway. Once we saw the roots on the camera, he was able to mobilize a crew within the same week. Approx. 10 ft worth of ceramic pipe had to be removed due to the growth of roots within, which was blocking 40-80% of the pipe diameter. The guys that came took a number of measures to minimize disruption to our house, incl. laying a drop cloth from the front door to the basement, hanging plastic sheeting around their workspace in the basement to prevent dust from falling on the surroundings, and keeping the front door closed as much as possible as they came in and out with their equipment. During the job it seemed like there were piles of dirt everywhere, but when it was done all the dirt was gone and the only area that was exposed was the path where the pipe had been removed and new cement had been laid. They had quoted 2 days worth of work, but finished in 1. Jos walked us through all the paperwork to get our rebate and answered all of our questions. An overall pleasant experience, considering the work that needed to be done.