Marina from Vancouver

27/08/2015 Update: As I understand, Abbey Cedar is now under new management. Sukh and Sonia promptly helped resolve our issue and they delivered all of the material for our repair as discussed. We would be happy to do business with them again in the future and we would gladly recommend them to our neighbours. Thank you very much. Previous comments: We ordered and received custom no.1 grade, solid, cedar panels in December 2013. Some of these panels were not made to our exact measurements, and as soon as one month later, we began to notice the tongue and grooves separating, leaving unsightly gaps in the panels. I phoned Abbey and asked for repair or reasonable compensation which they denied. Abbey Cedar promises service and quality product commitments, but the truth is they will not stand behind their word nor their products because their word means nothing. I would recommend anyone looking for quality fencing to invest their time and their money into one of the other many reputable, local businesses.

Update 05 January, 2015: Alen of A&M Aluminum has repaid us in full. This matter is now closed. Previous comment: Alen took my cheque deposit of $2,800.00 since November 2013 without completing any work. He has not responded to multiple demands for a refund. Alen provided a false business address that belonged to another business, as well as a WCB account number that was cancelled and delinquent.