An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Our furance broke down, and given that our house is fairly new, we called the furnace installers (Carrier) and they simply told us that its not longer under warranty and they gave me Curt with Jamison Furnace's number to get it repared. I was not impressed with lack of compassion and carelessnes from Carrier's representative, and although considered calling anybody else except whom they referred me to, I still decided to call Curt. Curt came to inspect the furnace and although I was anticipating someone who was just trying to sell me another furnace, I was truly impressed with his attitude, attention to details but also the professionalism and how caring he is. He was able to evaluate the damage and what I really liked was the fact that Curt discussed the issue with me and promissed me that he would go and research and let me know how he could save me money. Next morning, he sent me a long e-mail, with all options available to me, his recommendation and the prices for each of those options. Even though replacing the furnace is a significant expense and my wife and I were not happy about the whole situation, Curt was able to make it a lot easier for us to make an informed decision. We went with his recommendation and are very happy with our choice. Installation was another great story, Curt was very diligent, prepared and took all the care necessary to more the old furnace out and the new one in without causing any damage to the property. To conclude, I would recommend Curt and Jamison Furnace to all my friends and family. Respectfully, Kim Shllaku
- Approximate cost of services:
- $3,800.00
- Company Response
We're very glad you gave us the opportunity to serve your family Kim, even if you were hesitant to call us having been referred to us by a company that had "dropped the ball" for you and your family. It was our pleasure to be able to help you and your family out of that unfortunate situation in the most cost-effective manner available. Curt Jamison, President