Baffled by a gurgling toilet and no other symptoms within our older house, we called A Better Way Plumbing for the first time. They arrived on the scene on time and tried to solve our dilemma. After five visits to our home, ABW finally had to throw in the towel. They had determined there was something wrong with our sewer main, but couldn't solve it (though they certainly tried!). It was time to call in the city. With trepidation, we asked how much we owed ABW. We assumed, after five visits and multiple man-hours, that the bill would be astronomical. To our astonishment, Jason said, "There's no charge, since we weren't able to fix the problem." He advised us to call the city and consulted with them to finally get the pipes fixed. We were so happy with the friendly and professional service we received from A Better Way Plumbing, that we ordered a new hot water tank from them and they installed it yesterday. Again, the work was done on time and with great humor and professionalism. We were charged exactly what was quoted and couldn't be happier.
- Approximate cost of services:
- $0.00