my home 8 windows have installed on Sep 5,2013 with Window City Double Slider Tilt Windows. At that time the weather is not cold, i didn't find any air leaking. But Since Nov 15 , the temperature is drop , I can feel the windows are all leaking.---The cold wind coming out from the bottom of windows.... Yesterday , i called the company customer service, she said someone will call soon. Today i call the company customer service again, she said someone will call me tomorrow.. Let see how Loyal Seal Windows & Doors Inc customer service looks like!!! Nov 26.
- Approximate cost of services:
- $7,000.00
- Company Response
Dear Rosalie,
The coldness that you were feeling coming from your windows is actually coming from the glass. Since glass is a conductor it is normal to feel coldness when touching the glass or standing close to the window, especially on very cold days with below average temperatures. You may also experience coldness around the windows which can be coming for the walls, especially in older homes.