Kerry from Toronto

I was very happy with the work and with the entire experience. As promised, it was a high quality, one-day job that included LOTS of prep-work, patching, ceilings, trim and walls of an entire one bedroom apartment, plus extra trim work in my house. Daniel (the estimator/project manager) clearly knows his stuff and was able to spot everything that needed attention, ask relevant questions about our needs, and provide excellent advice. He was available to come when we wanted and paint when we wanted on very little notice. The painting team, led by Velizar was VERY professional, friendly and they did a great job. I ESPECIALLY appreciated the way the company handled a mistake made by me: I e-mailed the WRONG paint colour number to WOW (I transcribed one digit incorrectly). When the painters opened the cans and noticed that they were about to paint my all ceilings and trim a pale pink (named soft white) they stopped their work to double check the colour with me then found other work to do while waiting for the correct colour to be mixed and delivered to our site (which happened in under an hour). Other painters might not have stopped to double check or might have indicated impatience or displeasure at the interruption. But these painters were so pleasant and positive they made it SEEM like a very minor issue despite the fact that this was the majority of the paint and there were costs involved in the replacement (part of which I paid for at a very discounted price and part of which WOW paid for). I would definitely use WOW again and recommend them to friends. One extra tip: the night before the paint job, I moved all furniture away from the walls and took down all the artwork so that the walls were clear and ready to go. The painters mentioned that this made a big difference and allowed them to start their work immediately.