Reviews

10/10

Had our system installed in 2015. Nino was very professional to deal with, did a great job, 4 zone system, at a very competitive cost. He has since returned each fall, to winterized and each spring, to open it up. Nino is a great guy and very willing. I would highly recommend him to anyone wanting a hassle free experience.

Approximate cost of services:
$2,500.00
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Company Response

Thank u for your review

10/10

Recently, we undertook a "redo" of our ground floor, including living room, family room and front foyer. This included new tiling in the foyer, laundry and powder room, new area rug, coffee table and accent pieces, furniture & upholstery in the living room and hallway, We found Felicia (Owner/Operator) at Expert Touch to be just great. She really listened and responded to our list of wants and personal taste. Invariably, the sample choices she brought to us were right in line with what we were looking for and she came in well within budget. She also worked very quickly and brought the whole project to completion in approximately 30 days! We will use her services again and would highly recommend her to others. Ken & Heather Grant

Approximate cost of services:
$12,000.00
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Company Response

Thank you for taking the time to write this review for my decorating services Ken and Heather. It was my absolute pleasure working with you both. I'm thrilled that you are happy with the outcome of your main floor "facelift". Now you can sit back, relax and enjoy your surroundings! Please feel free to call upon me any time you have any further decorating or design projects! Best for now, Felicia

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

In 2006, we had our driveway, front walk and side walk to the backyard all done by Patterned Concrete. The work was well scheduled and completed on time. We were thrilled with the results and had a lot of great comments from visitors and neighbours. In 2010, we had a couple of issues with the sealer not adhering properly and two small cracks on the driveway. Susy, the customer service person at Patterned Concrete, looked after us in a very timely and professional manner; never once asking us to pay more. Unfortunately, after a few more years, the finish was a problem again, and in my view, this where Patterned Concrete separates itself from most other home renovation contractors. Instead of perhaps telling me the driveway was now over six years old, they told me there was a new type of sealer on the market, that would adhere better, not build up and would last longer. In order to put this product on, they would need to strip out the old sealer. I fully expected that they would charge me for some of this, but they didn't. The owner, Dino, called me personally and told me this was their issue and they would see it through. The work has just been completed by their technician, Luca, and we are delighted with the results. Our driveway looks like new. You wouldn't know it was over seven years old! We are also delighted with Patterned Concrete. Although there were a few small issues, we didn't have to chase them, they stood by their work and didn't try to charge us. As a result, we would highly recommend their company to anyone looking to have impressed concrete work done. If we ever move, we will call them again!

Approximate cost of services:
$13,000.00
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