During a warm spurt this February, our sump pump filled up to the brim and smelled. We called Mr. Rooter and Rob came out right away to assess the situation. He examined the motor and realized we needed a new motor all together. Even though we had a new motor, we woke up the next morning to the same smell we had experienced the night before. Rob worked for hours to find that the project was much bigger than we thought. Not only was he friendly and professional, but also honest and made it a point to explain exactly what he thought was going on. In the end, Rob found a wonderful solution to the problem that actually saved us money and saved us from a possible excavation project. I would recommend him to anyone who requires a plumber.
- Approximate cost of services:
- $1,500.00
- Company Response
Hello Susie and Brian.
We're glad Robert was able to solve your problem in the end, that saved you now only from the smell but also saved you money and additional work!
We invite you to contact us in the future if you have any additional plumbing issues or questions.