After considerable research we selected Centra Windows to replace our 25 year old windows and doors. We were very specific as to the installation as we wanted the replacement windows to look as close to the original design as possible. Sales manager Mark worked with us to provide the solution we wanted. We were somewhat worried as our renovation plans called for the windows to be in place by March but not before and the period after February is the start of their busy season . Centra was able to work with our general contractor and provide a schedule that fit into our plans. They were right on schedule. On Monday morning as planned two Centra trucks rolled up with Nick, Pat and Aaron and several others. They introduced themselves and set to work. On Tuesday as they had planned on installing the large living room window a whole fleet of Centra trucks and more employees (owners) including a safety officer showed up. We had other tradesmen also so the site look like a full construction zone. Centra did a really great job of installing the windows, placing drop sheets and cleaning up wherever they worked. They also had to coordinate their work so as not to interfere with the other trades. The windows looks great and we are more than satisfied with the work done. The windows made the house look like it was a brand new. The stucco was cut exactly to size and the new windows fitted in perfectly with no large gaps to fill in. The crew was friendly and professional. They completed the job on time and cleaned up everything that they worked on. As an indication of the quality their work, some of the other trades commented that they have seen many installations and usually spend a lot of time touching up after the installation, this was by far the cleanest install they have seen. Even they were impressed. In the end we were sad to see them leave (almost). We would highly recommend their company & Nick’s team for installation to our friends & family. Thank you for a great job. Conan & Susie Hoy shoy88@hotmail.com V6P 1K8
- Approximate cost of services:
- $43,000.00
- Company Response
Hi Conan & Susie,
Thank you so much for the review! Here at Centra we go above and beyond! I will pass the message on to Mark, Nick, Pat, and Aaron who will be happy to hear you described their work as professional. Enjoy your new windows! Don't forget about our friends and family referral program; if you refer a friend or family member to Centra we will send you a cheque for $200 for every referral that turns into a sale.
Thanks again,
Michael Weinell – Customer Experience Agent, Centra Windows Inc.