My wife called this company to come give an estimate to install a toilet, a very small job. Priority Plumbing quoted an outrageous price of $600 just to install a toilet. Our toilet had cracked and all they had to do was remove the old toilet and install the new one. We didn't hire this company and had to absorb the $40 consultation fee. I wouldn't recommend this company to anyone. Feb 5 2009
- Approximate cost of services:
- $600.00
- Company Response
Hello,
The costs were less than $600 and that included a whole house plumbing maintenance inspection, disposal of the old fixture and a "lifetime" guarantee on the installation. Some people would consider not having a leak going through their ceiling, spilling onto a doing room table due to a poor installation worth the extra $50 than a non- professional.
You Sir were not home at the time of the consultation, and we dealt with your wife. Your wife told me on the phone later that day, that she would definitely use us in the future for any work that she felt required a professional. I guess you don't feel that installing a fixture requires a professional.
I certainly cannot compete with a handyman, low baller, non-professional, who may not be around in a year should something goes wrong.
I know that I can't stand having other trades persons in my home because something always gets scratched, dented or dirtied. This is why we at Priority Plumbing strive every day for customer service excellence. We respect your home and your property. Not to say that is for everyone and not to say that is for you. This is also why we never start a job before offering the price first.
That is the type of service our thousands and thousands of happy customer want, that is why 78% of our customers are repeat clients, and that is why we win the Top Choice award year after year, for "Best Plumbing Service" in Toronto based on Quality, Service, Value and Professionalism.
Should you ever require "professional service", please keep us in mind Sir. We would love to hear from you, and are at your service whenever you may need us.
Priority Plumbing
https://priorityplumbing.ca
416-762-8662