After being stung by the Appliance Repair Guys when their quote was the equivalent of asking me to write them a blank cheque I swallowed their $80 visit fee and called Owen. His cost to visit was $45. Over the phone he listened to the problem and gave me an estimate subject to him seeing the stove. He came quickly, assessed the problem, picked up the parts (the oven element and one of the stove top elements) and had the stove fixed in no time. $200 included all parts and labour. Excellent service from a relaxed, nice man.