Steven Nakagawa from North York

I would recommend Nortown Paving and Construction to any prospective customer after our positive experience. The Job: Our job consisted of breaking up an existing concrete pad at our front door that sunk and cracked, and completely removing the existing paving, excavating, adding new crushed aggregate, grading and then repaving. Note that due to the position of the concrete pad, it had to be broken by hand because a machine would not fit the space. Removing the existing concrete was in itself a very difficult job. The Estimate: I had two quotes (one of which I found on this site) prior to Nortown. The first was very, very low (so low it made me uneasy). The second was much, much higher, and they did not care to respond to a follow-up question. Conversely, Marc from Nortown provided an good assessment as to cost and the reasons for the costing and Nortown was willing to work with whatever brick material the customer chooses. Marc also is willing to work within your budget constraints. The Integrity: Unlike other contractors who both demanded a deposit, Nortown insists they are not paid until the job is complete. The Quality: Given the poor condition of the old driveway (that was cracked and had many layers of patches that still allowed water to permeate, but it did not 'breathe'), Marc cautioned me, at the time of the estimate, that the condition of the soil underneath (even after excavated and refilled) might be too soft to immediately repave. The driveway foundation did prove to be too soft to proceed; however, instead of simply paving over as others might have to save the cost of another deployment, Nortown proceeded to explain the situation and promised to return when the new gravel aggregate settled and allowed them to finish. The crew finished the interlocking stone at the front entrance, but had to leave a gravel driveway to settle and dry out. I was very impressed with this display of professionalism to complete the job correctly. Recall that there is no payment until complete so I was satisfied to wait. The Finish: After a few weeks, Marc and his crew came back with their equipment, added more gravel and compacted and graded the material, then installed the new driveway paving. Overall: I can state that although others make a good pitch at the estimate time, Nortown is the Company that actually delivers an excellent job. Good indicators of their professional quality can be found from their registration with the BBB, a no pay until complete clause, a full work crew all the time with all of the heavy equipment, a full clean-up after. I would recommend Nortown and consider them for any similar work in the future.