Rosedale Snow Removal is unreliable and does sub-standard, incomplete work. The office phone number is almost never answered, and leaving detailed messsage(s) on the voice mail is useless as no one ever calls back. They were contracted for the 2008-2009 winter season to plow a rear laneway and a side alleyway clear of snow (within 12 hours) after the end of each snowfall (totalling more than 1") in my neighbourhood (Wychwood/St. Clair Av. W. area). They came to plow after most of the 14 snow falls so far this season (as of Jan. 27, 2009), but didn't come after one or two of the snow falls. They plowed each time they came, but never down to the asphalt. As a result, the laneway traffic caused deep ruts to occur in the unplowed snow, which turned to ice and has made the laneway very difficult to navigate. Simply stated, they did not clear the snow that they contracted to clear. They've done a very poor job of plowing the rear laneway so far. Do not hire this company to do plowing nor any other type of maintainance on your property.
- Approximate cost of services:
- $3,000.00
- Company Response
We apologize if you had issues during that year; I know this is no consolation, but since that season we have replaced 75% of our drivers and shovellers. I know this is probably too little, too late, but please feel free to give us a call direct at any time and talk to someone about your previous contract. Unfortunately, homestars has had this bad review up for a very long time without informing us they were using the name of our company to collect reviews. We apologize for them as well; a direct call to us probably would have solved all of your problems, a lot quicker than this homestars scam site.