Chris

I have been without AC since June 25th. 13 days and counting with no AC 1. You canceled my annual maintenance the day before the appointment. 2. Two days before the rescheduled appointment my AC develops an issue. 3. Tech shows up the next day and says I need a new coil. but fills it so it will run until new coil arrives. 4. Two days later tech comes and installs new coil but says the previous tech misdiagnosed the issue and another part is needed. This was June 25th. 5. When you call customer service always says Parts will call back. It took 3 days of call before parts did call back. That was either June 30th or July 2nd. Customer Service will not connect you with management. Your service has been horrible

One of the issues I have working with small companies is usually poor and untimely communication but not with Philip. He was great. Adapted as I kept adding tasks to the job. Showed up on time Cleaned up Communicated well while on site. Him and his team will be the go to guys for these jobs going forward. Highly recommended

This is the second time I have used Swat. The first time was earlier in the year to check for birds in the attic. They are on time, polite and do a great job. This time around is was to get rid of a skunk from under the shed in the backyard.. Let me say this no one traps and takes away a skunk for obvious reasons. Trust me I've called them all. We have been trying for weeks to no avail. Swat did their thing and It worked. The skunk has been trying now for 24 hours literally digging 12 consecutive hours last night and can not get back it. So now we seal off entrance points to the yard and let if find a new place to live.

A storm blew down a section of our fence. Contacted Nelson on Sunday. He said send him some pics which I did He sent back a detailed job description and cost. He said he could be there Tuesday. He confirmed on Monday night that he would be there in the morning at 7:30am. Him and his helper showed up on time, did great work, were done by lunch. and were very pleasant. Upfront about all cost. No surprises, no unnecessary up sells and cleaned up Would used them again without hesitation if the need arises.

1600 sq ft Basement refresh and reconfiguration. New 3 piece bathroom and under stairs storage, floors, refinish stairs and paint

led tape lighting in the kitchen undercabinet complete install warm/neutral white color was supplied and installed by Hotwire. They were efficient and quick to reply to my scheduling needs. Would use these guys again.