AK from North York

Paul and Lee fixed a 30 year old kitchen cabinet door that refused to completely close despite my best efforts. It required the replacement of 2 hinges. There were no exact matches for these ancient parts and they were able to install 2 new ones with minor adaptions. The soft closing door is a pleasure.

We required the re-keying of a home door for security reasons. We accessed HomeStars and were impressed with the reviews of Matrix. Dani came to our home within a couple of hours ......much to my relief and did a fine job . Also, he is a very pleasant gentleman and very reassuring . MATRIX gets top marks for service quality, timeliness and cost.

It started with a phone call to Dodds inquiring about a new garage door. Within an hour, the salesperson was at our front door. He was knowledgeable, pleasant and we signed on that visit. The installation was done on time and at the quoted price. The technician was very professional and finished within a few hours. He too was very pleasant, a characteristic of the folks we have met at Dodds over the past few decades.

We are repeat customers for Riley and have recommended him to family and friends. He and his team are fabulous.......knowledgeable, professional, ethical, pleasant, very neat...and the price is fair. I stopped comparing contractors after our first encounter. It is always a pleasure working with Elite.

Not the biggest contractor…not the smallest….just right. In dealing with Bruce Pour, the owner of Econo Air, we had our salesperson and technical expert all in one. He actually listened to us, went over our options with 2 heat pump manufacturers and then delivered a proposal in 24 hours that captured our needs and his best assessment of the most appropriate unit. Everything made sense to us and the process was seamless. The installers were courteous and neat and did a fine job. If you deal with a big contractor, you are going to pay for their overhead. His price blew them away. We were disappointed with other proposals where our input wasn’t deemed important. They each sent us one option without discussing the rationale, or they added unwanted expensive extras and in one case actually forgot to include a key component of the system…………… and they took their time getting back to us. Bruce is a true professional who patiently discussed and explained the technical aspects at our first meeting…the second was to sign the contract. I guess it helps to have a mechanical engineer as your salesperson, technical advisor and business owner.