Jack Jorgensen from Calgary

I first read about Plumber M.D. Ltd. on Homestars. After reading the stellar reviews somewhat skeptically, since I have had disappointing experiences with home renovation contractors in the past, I elected to call them. The initial intent was to have them come out and track down a leak that was, over time, causing some ceiling damage in my finished basement / walkout. However, from the moment they arrived, it was evident that I could at least try to entrust them with more work, so I asked them to prepare a quote for installing a new tub, shower, surrounds, and toilet; to find and fix the problematic leak; to pneumatically pressure test all pressure piping to 80 -100 psig; to hook up a furnace mounted humidifier; to rework the furnace flue gas piping so that it would be brought into compliance with the CSA B149.1 Code; and to replace the closet flange and wax seal on the upstairs toilet. As they began the work, it became clear that my house, when initially constructed, fell short of Codes and good (even normal!) industry practice in every respect. The first four hours were spent jackhammering, excavating and removing approximately ten cubic feet of cement, gravel and earth in an effort to find the unmarked bathroom drain location. Most of that task was done by Morley personally - excavating by hand so as not to accidentally damage what he was looking for. Not once in that four hours was there any expression of frustration...he just told me he knew it was there and he'd find it. He did. The tie in was made and, with every bit of the care and attention to detail that went into the excavation, the backfill operation was reversed, hand and tool packed between lifts, and a completely new and cleanly refinished cement pour was left behind. The dust was vacuumed and collected by hand with a dustpan, as it was upon completion of every task they undertook. It was left as though they had never been there in the first place. The rest of the work was done with an equal "pedal to the metal" approach. The problematic plumbing leak was the product of the initial home builder having incorrectly graded virtually every linear inch of drain piping in the house and then fitting it up poorly, often without gluing it together. It was atrocious. But Plumber M.D. fixed it all. What impressed me the most was their attitude towards the quality of their own work and their attention to fine details. At every turn, often they did things that would have been "good enough" for me, but it wasn't "good enough" for them - they wanted it to be "right". And they made it so. In short, Plumber M.D. is not only the best plumbing contractor I have ever come across, but the best contractor, period. After seeing their work first hand, there is no way to give them a rating less than 10/10. Trust these reviews.