Abotouk from Mississauga

My laundry machine was dripping water after each use, When i called "service4appliances" everything sounded great, they said they would send a service person to give me an estimate for 80$ charge, when the guy came over on 23/9 he took a peak at my washer and said he's gonna charge me 200$ in addition to the 80$ to open it and check it out from the inside and see what seems to be the problem!! (Thats still not why im unsatisfied) even though i was starting to feel im getting riped off right there, i mean so what was the 80$ charge for the estimate for? To take a peak feom outside and figure out if it was smashed by a hammer??... Well i went along with it and gave him my OK, 10 min later he tells me that the pump needs to be replaced, and a new one would cost 180$, i said "do it" he went down to his van and brought a pump replacement with him then realised that its an older model, then he called the warehouse to check if they had my pump model and they informed him they had it, but its 230$ not 180$!! I said please have it ready, he charged me 435$ for the service and mentioned that the company will call me within two or three days to book another appointment, 8 days have passed, my wife calls them and asked whats the status on the unfinished service they are providing, they told her that they will call back. So they called me back within 15min to tell me that the pump has been received by them, wondering when qould i wish to have it installed? I said tomorrow aoon as possible! So the lady said "how about 8am?? I said "perfect" eventhough i am not a morning person but i really wanna get done with it... Next day 31st, im up at 7:30 awaiting a call, they called at 9:30 to tell me that THE PUMP WILL BE RECIEVED ON MONDAY (A WEEK FROM NOW) AND YOU WILL BE CALLED TO BOOK AN APPOINTMENT TO INSTALL IT!!!!... I mentioned the call i received the day before and that i was expecting someone to be knockin my door to fix my machine!! The lady said it must've been a misunderstanding, i called back angry and requested to speak to a manager, perhaps i'd get a discount on the pump or at least send somebody to assemble the machine left open so that i can wash my 9 days old dirty cloths!!! But no customer satisfaction what so ever!! I have worked within retails and customer service companies before, and dealt with many others, but this is by far the worst service and rip off deal i felt i have ever came across!!! And now i have to wait for another week and still need to pay 118$ for the rest of the pump money for this crappy service...