Reviews

10/10

In June, 2014 we had the house roof of a rental property reshingled. At the same address the roof of the garage was reshingled in December of 2013. We knew they were a reliable company because they had reshingled and repaired the garage and house of our own home. We greatly appreciated that they are a family company, they were prompt and thorough and with regards to the roof conditions. They did necessary repairs, and clean-up was excellent. We believe they went beyond their normal duties. If we ever have need for roofing again we would certainly seek their services. We felt that the price was fair for the service rendered.

Approximate cost of services:
$12,070.00
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Company Response

Thank you, Peter and Mary. It was a pleasure to be of help with your projects and are happy to continue working with you and all our other clients. Peter being a technical and picky guy can
appreciate all the work we did. We appreciate all the tools he has fixed for us as well. Thank you so much and feel free to call us if you need anything.

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were referred to National Star Roofing by a friend. They were prompt all the way from the first phone call to the end. We were explained the process and products available in detail and we chose the lifetime asphalt shingles. After comparing the quotes received and checked the companies, we trusted National Star with the job. They proved to be better than we expected. First, due to a defective gutter helmet we installed the last time, all the wood on the edge of house and garage were rotten, 29 pieces. We expected the bill to be higher after the wood was replaced, but were surprised when they charged us only for material. We were ready to pay but they insisted. They exceeded our expectations when they installed plastic netting in the eaves to keep the leaves away. We are seniors and cannot clean the gutters, so that was very nice. National Star works with the Motto that “Everything has to be done right the first time”. Necessary tree pruning was done at no charge, the crew were very pleasant, efficient and clean up was amazing. We are very pleased with this company and will recommend them as Roofers with 10 Stars.

Approximate cost of services:
$14,200.00
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Company Response

We appreciate you being our clients, Peter and Mary. Thank you for sharing your experience with everyone on HomeStars.com. This is how people that are searching for a roofing company can get an idea of what to expect. It is great to see that our clients' expectations are not only being met, but exceeded. It is impossible for us not to try our best because we value the trust you have in us. As a family run roofing company, National Star Roofing is to be trusted from beginning to end. Not only you get what is agreed on, but a lot more. Anything that needs doing in order to elongate the life of the roof, we will not hesitate to tell you and get it done. The customer comes first with National Star Roofing and always will. Thank you again.