Reviews

10/10

This time, I was more than careful when getting a roofing company to reshingle my whole roof. My objective was to buy “QUALITY WOKMANSHIP”. Harold, Luc’s Roofing consultant, assured me that many of the team members have been working a long time for Luc and that their skills were outstanding; this statement reassured me. Harold, took the time to patiently and honestly answer all of my questions about the difference and function of the Ice and Water shield and the other underlayment used, the quality of the shingles, the drip edge, the caulking they use, the protection of my property, the warranty and the cleaning afterwards, etc. There was no more doubt in my mind, I hired them. Luc's Roofing Team was very punctual, polite and hardworking. From 8:00 a.m., I noted that the five of them worked diligently and cooperatively together until the end of the project. When finished, they cleaned carefully around the house. It’s was raining hard the next day and I said to myself: “Yep, I got it right this time; those guys are real pros”! The peace of mind that comes with a roof that is done right is priceless. They should be given a 12 out of 10. Believe me, gone are my worries at last. I am planning to repare the water damage on my ceiling that the previous roof has left me as a souvenir. Without reservation, I recommend that you hire a true professional like Luc’s Roofing to do the job right. I noted that they also do repairs and eavestrough as well.

Approximate cost of services:
$7,000.00
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Company Response

Wow, thanks Sylvie! We're really proud of Harold and his crew--and you have throughly described all the reasons why! Thanks again : )

10/10

When I first look for masonry work, I consulted the HomeStars site and saw the perfect score for Shane Oake Brick Mason. Could it be real? I called, left a message and Shane Oake contacted me promptly. Shane’s free consultation was carried the next day. Shane explained very well the brick work to be done on my front porch and also the ones that were unnecessary and even ill advised to do. Thank you Shane for your honesty and guidance; without you, I might have made a very costly and regrettable mistake. The price for the work was fair and surprisingly reasonable considering all the hard work to be done. I reserved his services for the beginning of August 2015. What a blessing! It now my turn to HIGHLY and CONFIDENTLY recommend Shane Oake as a mason, without any reservations. I was so impressed with Shane's work ethic, quality of work and thorough and courteous communication skills (in person, by phone or by e-mail). He and his crew were on time as planned and were well equipped to do the job. They worked hard all day and cleaned up very well afterward. Now, my front porch looks great and the 47 or 48 new bricks blend amazingly well with the 56 years old original ones as they are practically unnoticeable to an untrained eye. Thanks to Shane’s meticulous care and truly professional skills, I had a wonderful experience and could cross out this job from my repair list. Unfortunately, a friend of mine, who previously hired another contractor to do her brick work, was not as lucky as I was. You will however, never regret to have called Shane Oake to restore your masonry, guaranteed! He’s truly a real and honest pro that can be trusted.

Approximate cost of services:
$1,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Sylvie, Way to make a fellow feel good about himself. Thank you for saying. I imagine prospective clients sorting through reviews on Homestars will be swayed by your comments. I love that what I see and estimate and do, turns out for my clients. Thank you for the kind words. Do well. Best, Shane