Our salesman promised us certain aspects of the home. Energy efficient hot water system. IT is not. It drains tonnes of power, ore than our last house. Our home is 'professionally cleaned' prior to posession. It was not, only a construction clean which means nothing. WE could build a fence the weekend after we move in. It is over 1 month past our possession and still no stucco, land grading, topsoil, trim, paint, gutters and eaves the exterior. We were overcharged for the size of our driveway and have yet to be refunded the difference. We moved in and there was no insulation in the attic. Good thing I inspected. Our changes on change orders 6 -8 months prior to possession were not built. we are now living in a construction zone for over 1 month past possession and they are still not done. The carpet has a pattern in it and at the seams the patterns didn't line up. Where it met the tile at the transition strip you could see the subfloor because there was a 1 inch gap. The tack board that hold the carpet are sticking up and prick our feet on the stairs. Our tile in the shower was crooked. We were told that is how it was installed. We had 2 gas leaks after we moved in. How can this home pas inspection? We paid for our interior walls to be insulated. They said they were done. We moved in and they were not done, none of them. After disputing our ongoing issues with the VP of Quality Control, things are slowly changing and slowly getting fixed. I would stay away from Shane homes. Like the other reviews, promises not followed up on, misleading comments and poor craftsmanship. There is a serious communication issue within this company that needs to be addressed. Shane subcontracts out the majority of their trades so none of the pressure is on them, it is on the trades. Shane makes their money no matter how long the trades take. Pick a home builder that owns their trades. Take tonnes of pics and be on top of them. We did all this and still Shane screwed us.
- Approximate cost of services:
- $780,000.00