Ron from Toronto

When I was researching plumbing companies to install a Backwater Valve in my home, my father-in-law recommended The Drain Man. They had installed a Backwater Valve in his home after their Scarborough neighbourhood experienced basement flooding. Bill Barber was prompt and courteous when he came for the initial site inspection and quote. His crew - Mike and Teddy - were very friendly and professional. They let me know what they were going to do and - ideally- how they were going to do it. When a potential problem with the project came up (old clay pipe just outside the foundation) they consulted me right away and worked to problem solve the issue with great skill. Work was completed within their estimated time and to my complete satisfaction.