Kelly Anne

I have read the reviews listed here and agree whole heartedly. The Delivery was messed up as well, and the delivery men were disrespectful, rude, and threatened to run me over with the truck when I stood by the door. I was very upset that they kept pushing the pieces of the sectional down my entrance to the livingroom and stacking them awkwardly....leaving no room for me to unwrap and put together or inspect. I asked them to stop several times however, one of them was telling the other not to listen and just pushed them in on me. I followed them to the truck and demanded that they tell me why they did that to me and that I couldn't physically manage what mess they left and why they didn't stop when I asked them to. They were indifferent. I am 50 years old, I am a community nurse in Scarborough, I live alone, and I have a partial disability. No one cared. and he told me to move as he started the truck or he would run me over. The worst part of this is that after a couple of months the mechanism broke in one of the recliner chairs (I am the only one who sits in it). I asked them to fix it and they said I only had 24hrs to make any complaints and so they wouldn't help. I am outraged that they can run their shotty business this way. They won't order me the part even. The set doesn't fit together either. The connections don't match. I purchased this from the store in the Loblaws superstore building in Ajax. I want to start a class action suit with the other people in this site. If we come together with a lawyer in a class action suit then the cost of our claim will stop this company and we will make the public aware and perhaps receive the compensation we are searching for. Our money returned, your product you purchased in good order, and parts and service for shotty parts/mechanisms. Please don't let this go by. This is not acceptable business in Ontario. Don't be a victim....there is power in numbers. I too will contact the better business bureau. Respectfully, Kelly