Nancy

Integrity. That's how I would sum up my conversation with George. When I told George the issue with my TV, he diagnosed the issue over the phone and knew the problem right away. George was honest and said he could implement a band-aid solution but it wouldn't last very long and it would cost a few hundred dollars. Even though it meant no business for him, he advised I'd be better off buying a new TV. We had a good conversation and George even gave me some tips on what to look for and which brands were better. It was like talking to a friend who genuinely wanted to share his knowledge and expertise. Thank you George!

Contex was the only roofer (of 4) who actually measured BOTH inside and outside my house to confirm that the source of my leak was indeed the chimney (the others speculated). I was confident that Contex would direct address the leak, not just "patch over it." Phil at Contex was very helpful in explaining the issues to me (showed me pics, compared my chimney to others in my neighbourhood) and was honest about what did and didn't need to be done. It took several weeks after I signed the contract for them to start the work but that's because of the backlog of work and the rainy weather we had all summer. Contex is worth the wait. Both the chimney and roofing crews were professional and left the work site very clean. Contex is not cheap but I'd rather pay for expertise and quality workmanship. The roofing estimate was in line with another well-known quality roofer, but it was Phil's commitment to and demonstration of superior customer service that won me over. THANK YOU PHIL. With my new roof and chimney, I have peace of mind for the next 20+ years!