R. S.

Fantastic from start to finish. This was the first yearly service on a furnace installed one year ago. The technician, Vanessa, called before they arrived, they were well within the service window I was given. Vanessa was professional and very helpful. This is the second time I have had this particular tech and would highly recommend her. She had good advice, did not try to upsell and walked me though any adjustments she had to make. She was quick and efficient. I would highly recommend Arpis for any work.

Professional from start to finish. You really get the feeling that they want the home owner to feel comfortable and in control. Our site manager, Mark, was great. He kept us informed every step of the way. The few minor issues that arose were immediately taken care of. We found the office staff okay to work with but we did have a couple small miscommunications. These were small enough to not cause me to take points away on the rating. They were as on time as possible given the build coincided with the heavy rains and flood. The site clean up was good. Overall it was a painless, reasonable stress free experience and I would recommend the company in general and out site manager in particular to anyone needing work done.