Reviews

10/10

If you are looking for someone to do windows and doors; look no further. I have dealt with Fortress for years and have always been a satisfied customer. They recently replaced some windows in my home and once again were excellent. They are real professionals who provide prompt, efficient communication and are skilled, polite and leave the job site clean. The quality of their product is very good and I would have no hesitation in recommending them. Thank you to Steve, Richard and Andy. You guys are great!

Approximate cost of services:
$10.00
Was this review helpful?
Company Response

Hello Paul and thank you for your awesome review. It takes a great team to build a successful business and each member of the team has to have a servants heart. We come to serve our customers with respect, dignity and integrity. Fortress Windows & Doors Inc has been rated #1 in Toronto for 11 years in a row and it happens because we are dedicated to bring you our best on every project... we're not just another "window company"! We appreciate your repeat business and trust! Steve and the Fortress Team

10/10

The sprinkler company did a very good job on a new installation this spring. They cured all deficiencies efficiently and their crew was courteous at all times. Their communication, customer service and professionalism is exemplary. Highly recommend.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thank you so much!

10/10

We were fortunate enough to stumble upon the Floors Direct North showroom in New Market, where the staff arranged for Ben to visit our home and provide a quote. If you are looking for a flooring contractor, look no further, as Floors Direct North is the best of the best. We just completed a 5000 s.f. home renovation, where we removed the existing carpet and installed wooden floors. From start to finish this company exceeded our expectations. Ben was extremely knowledgeable, helpful and provided excellent advise. Nothing was ever too much for him. His communication skills and professionalism through out was greatly appreciated. He is a perfect gentleman and it is obvious that he truly cares about his customers. His guidance and hands on approach was so helpful to us. Likewise, his team of installers, led by Tran, were top notch. At the end of the day the job was completed perfectly, on time and at a fair price. We cannot be more happy with the end result and we thank Ben and Floors Direct for all their efforts on our behalf.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Paul, what an amazing review, thank you. Ben truly is knowledgeable and we are thrilled that you are so happy, especially with such a large renovation. Thank you again, and enjoy your "new look" home.

Kind regards

Jeannie

10/10

We did research and got 3 quotes to replace our 2 garage doors. Rob was very professional, kept to his word and a pleasure to deal with. The job was done to our complete satisfaction by Rob and his Dad. Quality workmanship, quality product, reasonable price and respectful artisans. What else could you want?

Approximate cost of services:
$4,900.00
Was this review helpful?
Company Response

Paul , we at DIRECT OVERHEAD DOORS value your business and thank you for taking the time to post this review. We look forward to working with you again in the future!

10/10

We had a problem with carpenter bees and carpenter ants. Gancy was responsive, on time and professional at all times. He gave helpful advice and a warranty on the job. I highly recommend him.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thanks for your positive feedback on our service Paul.
Appreciate to take a time for writing a review
Thanks and have a lovely day
Gancy
Pestzone Pest Control

10/10

Hired Danny to revitalize old interlock infested with weeds and to seal a new driveway. He also did some small repairs on the interlock. The area was power washed, new sand applied and sealed. He is professional and knowledgeable, gave us very good advice. The end result was excellent and we were very satisfied. He is always responsive to phone and text as well as being punctual and reliable. I will hire him again and would recommend others to look no further. Danny is your man.

Approximate cost of services:
$1.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

thank you very much for taking the time to rwite this excellent review from Danny.

10/10

Our experience dealing with this company was superb. We replaced our front door and from start to finish the project was done right. The main advantage of this company is its people. Steve priced the job competitively and then saw it through during every phase, making sure we were happy. Even as we made changes after placing the order he was always professional and smiling. He proved to be knowledgeable and was a pleasure to deal with. He answers the phone, communicates clearly and responds to emails promptly. The installation was done by an excellent crew who were meticulous; and once again Steve was present at the installation making sure everything was done correctly and to his highest standards. He even did some repairs to other doors and windows in our home without extra charge. The installed door seems to be of excellent quality and the company provides a life time warranty, which is reassuring. We could not be happier with the end product. A big thank you Steve!

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Hi Paul. Your new fiberglass front door system looks absolutely gorgeous. the size and weight of the door system did provide its own set of challenges but we once again, rose to the occasion with our team to produce the results you were happy with. We appreciate your business and are proud to be part of creating a great new look for your home!. Steve

10/10

Erik Cleaned our house eves troughs and checked downspouts. Good customer service. Erick always picked up the phone when I called and was very courteous and professional. Did a good job as far as I could tell, but I was not able to see for myself as I did not climb on the roof.

Approximate cost of services:
$155.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Paul. I will be happy to provide you with some before and after pictures for future services. Im thankful you took the time to share your experience.

Erick.

10/10

This company fully deserves the accolades they have received on this site. Their customer service is excellent. The crew arrived on time and was polite and professional at all times. Their equipment looks new and state of the art. The job was completed without hassles and they took the time to protect our property using items like banister protectors for the large hoses used to clean the ducts. They even provided us with little disposable booties to wear while the carpets were drying. It's the thoughtfulness and professionalism that makes them outstanding. I wish all companies could adhere to such standards. Thank you to Kaayla, Alec and Carlos!

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hello Paul, Thank you very much for such a stellar and detailed review, and for your recent business. Alec & Carlos really enjoyed servicing your home, and you were excellent to deal with on the phone when we first spoke. We look forward to the next time you need our services again. Kindest regards, Kaayla, Alec and Carlos :-)

10/10

Public plumbing came to the rescue when a sewer pipe broke at our home in Markham. Mike was very professional and a man of his word. He arranged a crew that was likewise very professional and fixed the problem the next day. We highly recommend this company. Paul.

Approximate cost of services:
$3,500.00
Was this review helpful?