George in Toronto

Igor and his team at Aqualux were a pleasure to be involved with. We found Igor through our neighbour who was happy with his company's work. After a basement flood due to sewer back-up, we had a competitor give us a quote for installation of a sewer back-flow prevention valve. Unimpressed, we called Igor. Despite being very busy, Igor was able to give us a quote for the back-flow valve and also made us realize that we needed a sump pump and a clean-out installed as well. Igor also suggested a newly approved type of top-closing back-flow valve. Both his suggestions showed us that Igor really knew what he was doing. Igor's polite and friendly team arrived right when they were supposed to, and energetically began the work. The work was efficiently done and neatly cleaned up. Igor then returned to inspect his team's work. We now realize that had we gone with our first plumbing contractor instead of Igor and Aqualux, we would have had no better protection than doing nothing at all. Igor's understanding of our basement situation and the work he did for us means that our basement flooding is now a just a bad memory. I highly recommend this very professional company. Thanks to Igor and the guys at Aqualux for their great service. - George in Toronto

The Button's team was a pleasure to be involved with! Our initial phone contact with Marlene set the friendly, professional tone that would continue throughout the process. We then spoke at length with knowledgeable Sales Manager, Aaron, who also emailed us back and forth with quotes and ideas. Aaron arranged to have Dave Button, one of the company owners, come to our home to assess our needs that afternoon. Because of a chronic illness in our family, it was urgent that our AC unit be replaced ASAP. Despite it being peak season and in the midst of a heat wave, the Button's team was dedicated to making our installation a priority. The install team, headed by John, arrived right when they were supposed to, and energetically began the work. As they had said it would be, our new AC unit was in and working well within a few hours. Even the Office/Accounts Manager, Renee, was a pleasure to speak with. She ensured that our invoice was correct and appropriate for insurance purposes. Thanks to everyone at Button's Heating and AC for their great service when we needed it most. - George in Toronto