John Hitzroth from Old Toronto

Last Saturday we woke up to a bubble in the drywall of our dining room ceiling and water dripping at a rate of about 1 drop per second from this spot. I put a bucket under it and poked a hole in the ceiling to let any water out that might have been pooling up there. Then I came to Homestars and started looking for a plumber. The first one I called greeted me only with voicemail and I never got a call back. The next one I called said he didn't work on Saturday. Then I called The Toronto Plumber.CA and they picked up the phone right away and promised me they'd have someone there that day to help me. Huge relief just to get a live human on the phone that seems like they care that you have a problem - you know? So, then I get a call from Yuri and he says he'll be there in an hour. About an hour later he called me and said he'd be another 15 minutes or so because of traffic on the Gardiner. Nice that someone follows up when they're going to be late. Communication is everything, especially when you're helpless like I am when it comes to plumbing. Yuri shows up, we agree to the $180 fee for determining what the problem is. Cool, where do I sign? He had to cut a hole in the ceiling, of course, but not until he checked the rest of the house out to see what else might be going on. Could be a problem with the roof, after all the rain we've had in the last 2 days. So Yuri opens up the ceiling and the problem is the coupling between the plastic PEX hot water supply line and the copper line that goes to the bathroom fixtures. Yuri then gave me a quote to replace the line and said it would be $100 more to fix the cold supply line at the same time, as they both had been installed with the wrong type of coupling. It made sense to me that, while I had a hole in my ceiling, we should do both. Almost a week later, no sign of any trouble up there (I still have a hole in my ceiling, but we can fix that easily enough) and I'm very happy. Yuri was very professional and he worked hard to fix my problem. I was happy with the price and would highly recommend Toronto Plumber.CA.

I found Eclipse on Homestars and asked Eduart to come and give me a quote on my roof. My house is a semi in the Upper Beach built in 1908. It has a barn-type roof on one section and a flat roof on one of the additions. I thought the shingles on the "barn-type" roof were probably going to need replacing and I knew there were a few other issues up there, like an intermittent leak around one of the skylights, a loose bit of eavestrough, a roof vent here, some chimney flashing there... and I was a bit concerned about the flat roof. Eduart could have convinced me to do everything, but he said I have another 5 years on the barn-type roof. The flat roof was not in good shape. When it was put on when the addition was built it had not been torched down and was not insulated. Though he didn't recommend it as his first choice, Eduart also presented me with a cheaper option (to cover the existing roof) which would have saved about $2000, but, removing the bad roof and doing it right made a lot more sense to me. Eduart and his crew took care of everything within about 1 1/2 days of work (the weather is always a factor with roof work, of course). Eduart took "before and after" pictures and we reviewed them together. His crew was great. Very clean and polite guys. After they left, there was no sign at all that they had been there, except for the repairs that were impeccable. For example, they didn't just put more flashing and caulking around the leaking skylight - they took the whole skylight off and put new material all around it. I will definitely call Eduart again in 5 years when the other roof needs to be re-shingled. Service and attention to detail are # 1.

I found Renato through this site. I will call him again any time I need any HVAC work. He is a dedicated, knowledgeable, high-energy individual that cares about his customers first and foremost and is very professional in the quality of his work. He won't tell you to spend money if you don't have to. I have a bit of a complex reno going on with several crews and different aspects that all required coordination. As soon as it was time for his part, Renato bent over backwards to get the work done for me as quickly as possible. He installed my AC on a Sunday morning and called me Monday to follow up and make sure I was happy. I don't know if there are other guys out there like Renato, but I'm not about to go calling around to find out now that I have his number.