Kyra in Edmonton

Forgot to install gutters and drains I bought a Park Royal Homes home in 2024 and was a first-time buyer, but they forgot to install gutters and drains when they built the home. Since the end of April, when the delivery of the home ended, we have sent several emails a week asking for help with this problem. Each time they have responded to me that they will install them as soon as possible. I emailed customer service to tell them about the impact on my home because they forgot to install it, as well as a comparison picture of the exterior of my house from the end of April to the end of July and a couple of large puddles that have formed in the aisles. I need the person in charge or a manager to contact us, but no one in charge has ever responded. I would not recommend anyone to buy a house from them; the after-sales service is always delayed!