Large Project for Child Care Centre in High Park
BEWARE!!!!!! We were not happy with the work done by Mr. Fencee. They took down our front gate that was not part of the project and could not offer a solution for their mistake. They also did not put another gate we asked for on the perimeter. Their invoice also included charges for work not performed. They offered no solution for these errors in their work. I would not recommend them. The fence is flimsy! They said the vinyl would be cheaper and stronger. Both were not true. Flimpsy! Disaster.. 13,500 dollar later and we only have half a fence and no security which is a must!
- Approximate cost of services:
- $13,500.00
- Company Response
Dear High Park ELC,
We sincerely apologize for not meeting your expectations with the fence installation. Our goal is to exceed the expectations of all our clients. Regarding the invoicing, we have deducted the amount for the small section that was incorrectly charged.
For the gate, we will provide a new gate at no cost, along with a premium lock, also at no cost, understanding the importance of security for your establishment.
While vinyl fencing is more flexible compared to wood, it offers greater durability, is maintenance-free, and comes with a lifetime warranty, ensuring it will serve you well in the long term.
Thank you for your understanding and we really appreciate your business.
Best regards,
Mr. Fencee Team