I purchased windows 23 years ago and one of the clips just broke. I contacted Karl and he and his staff, Jay & Geoffrey began a search for this discontinued piece. Without any success they stopped by our house to see if there was anything they could do to fix. When they saw the clip they were sure they had one that would work. After a minor modification our window was fixed. I will definitely keep them in mind for future requirements and will not hesitate to recommend to family and friends. This was done at no charge. We did tip them.
- Approximate cost of services:
- $20.00
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- Company Response
Thanks very much for posting the review. We always stand behind work we've done and try to help out whenever possible!
Karl - Superior Home Improvements