Reviews

2/10

I got an estimate for a bathroom in my basement. The person giving the estimate gave me misinformation about plumbing placement, roughed-in locations and actual cost. The shower base was not even , leaving gaps in the door( which I paid a professional installer separately. The drain was not put in 12 inches from the wall, resulting in having to adapt the base. The toilet was placed on the opposite wall, leaving no room for a vanity. When questioned I was told that this was the only place to put a toilet. Luckily I had taken pictures of the process . When it became apparent that the water lines placed in the walls were actually put outside the wall areas, it was impossible to drywall . When emails went back and forth to this person representing the company, they suddenly started bouncing back saying he was away for 6 months. I called the alternate number on the email and another person came to inspect. He asked me why the bathroom was there. I told him this was where I was told it should go ( despite having an actual room ready to put a bathroom in. Then he asked why the toilet was in the location and I told him that that was the only place they could put it. I produced pics of the dig and was told that there was no reason the bathroom had to be in that location. He then informed me that the person that was overseeing the project had been fired! The next day I delayed the rest of my build and they came to redig and place the toilet in the correct spot. Now the electrical has to be re-done because the light and plug is not centred ! So the electrical box moving and the drywall and painting would have to be redone. I asked several times to consider that and instead they just chose to send me a bill.

Approximate cost of services:
$13,000.00
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