Porter E. from Calgary

We have had our two most recent principal residences fully outfitted by Geoff and SmartSpace. Our experience has been excellent. Right from the outset they were professional. First a detailed walkthrough with Geoff onsite, going over goals and expectations, general concepts and small details. Next we were given an itemized breakout estimating costs. Any changes to the estimate produced change orders that were easy to understand and required signature. The installers were polite, well-groomed, and were not profane. They were even tidy, and cleaned up their work area once completed. The final products were reviewed fully by Geoff himself. Finally, any service issues were/are handled quickly and efficiently. These guys are professional... and I would say our installations were fairly complicated. Both homes had retractable art screen televisions, units and sound mounted in the kitchen, gym, great room, master, ensuite, office, patio, and full media room build-out. We would not hesitate to recommend SmartSpace and Geoff.

Interesting comments on this page. Having worked with various builders on over a half dozen custom homes, I wonder if the previous posters entered the relationship with City Core with realistic expectations. I also wonder about the validity of some complaints, for example I am not sure how one can back into another car and blame a garbage bin. Our experience with City Core was excellent. CCD moved us in on the promised date, and the build actually came in under-budget. We ensured that we built some flexibility into our possession date in the event the build went over our scheduled date (as all other builders we've built with have done), however we were pleased when we walked into our beautiful new home on the date promised. The build budget came in as expected, and all overages/change orders were our own doing and at our own discretion. One must recognize change orders add time to builds, so the fact that we still moved in according to schedule was remarkable. The quality of our home is outstanding. We constantly receive compliments on the architecture (Stephen) the millwork (Prestige), and the design choices (Lowell). Additionally, the communication we received from the project manager (Mark), and the transparency in billing and accounting (Kim) was beyond expectation. Our opinion is that building a custom home can be a complicated and challenging experience, unless BOTH parties are realistic in their expectations and patient with each other. Things come up all the time, such is life. The key is to be solution based and collaborative. We feel City Core Developments and owner Wayne Gambell excelled in all respects during our build, and would recommend CCD's services without hesitation.