Leons told me many half truths. Did not own up to their mistakes. Worst customer service manager that I have ever met. The only good thing about this company is their sales staff. Will keep posting until head office calls me
Long story short is Leons in Kingston do nothing but ignore the truth. I had to take back my first set of washer and dryer. Service manager was not even going to let me return it and said to me you shouldnt have bought the cheap set. Well I never thought LG was cheap. After convincing me to buy a more expensive set I asked for them to mail me my old receipt and a new one for my new set. My receipt for old set was $1747.32. The receipt they sent me for the old set is $1227.58. The receipt they sent me was not the original receipt. I will not speak to anyone at Leons Kingston after this awful ordeal. I am waiting for the corporate office to call me so I can explain what the Kingston branch has done to me. Stay tuned
